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Terms and Conditions (AGB)

1. Scope of Application

1.1 These General Terms and Conditions ("Terms") apply to all contracts for services concluded via the website https://www.wordways.at

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2. Conclusion of Contract

2.1 The presentation of services on the website does not constitute a binding offer, but an invitation for the user to submit an offer.
2.2 The user submits a binding offer by fully completing and submitting the order/registration form provided on the website.
2.3 The provider may accept the offer by sending an order confirmation by e-mail or by performing the service. The contract is deemed concluded at that point.

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3. Scope of Services

3.1 The scope of services results from the service description on the website as well as from the respective order confirmation.
3.2 Any changes or extensions to the scope of services require a written or electronic agreement.

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4. Prices and Payment

4.1 The prices valid at the time of ordering, as indicated on the website, apply.
4.2 Payments are due in accordance with the payment terms displayed during the ordering process.
4.3 If the customer defaults on payment, the provider is entitled to charge default interest at the statutory rate and, if necessary, suspend further services until payment has been made.

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5. Right of Withdrawal / Cancellation (for Consumers)

5.1 Insofar as the customer is a consumer, they are entitled to the statutory right of withdrawal. Detailed information is provided during the ordering process and in the withdrawal instructions.
5.2 In the event of withdrawal or cancellation, the customer shall bear the direct costs of return or reversal, insofar as permitted by law.

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6. Duties of the Customer

6.1 The customer shall ensure that all information necessary for the performance of the service is complete and correct.
6.2 If the provider’s performance depends on the customer’s cooperation (e.g. participation, provision of data), the customer must duly fulfill these obligations.

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7. Liability

7.1 The provider is liable for damages resulting from slight negligence only if essential contractual obligations ("cardinal obligations") are breached.
7.2 Liability for loss of profit or other indirect or consequential damages is excluded.
7.3 The above limitations of liability do not apply in cases of intent or gross negligence, or where mandatory legal provisions stipulate otherwise.

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8. Confidentiality and Copyright

8.1 The customer undertakes to keep confidential and not disclose to third parties any information received in the course of service provision that is marked as confidential or is, by its nature, to be regarded as confidential.
8.2 All copyright usage rights to content created by the provider remain with the provider unless expressly agreed otherwise.

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9. Data Protection

9.1 The provider collects, processes, and uses personal data of the customer only within the framework of statutory provisions. Further details can be found in the website’s privacy policy.
9.2 The customer agrees that the provider may electronically store data for the purpose of contract fulfillment.

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10. Amendments to the Terms and Conditions

10.1 The provider reserves the right to amend these Terms at any time. The current version will be published on the website.
10.2 Amendments shall be deemed approved if the customer does not object in writing within four weeks after notification, provided the provider has expressly informed the customer of the significance of this period.

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11. Final Provisions

11.1 The law of the Republic of Austria applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
11.2 The place of jurisdiction, insofar as legally permissible, is the registered office of the provider.
11.3 Should any provision of these Terms be or become invalid, the validity of the remaining provisions shall remain unaffected.

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